Privacy Policy
Last updated: March 2026
1. Who We Are
Cardiff Electrical Home Rewire Ltd ("we", "us", "our") is a registered electrical company based at 14 Clarbeston Rd, Cardiff, CF14 2LN. We are committed to protecting your privacy and handling your personal data responsibly.
2. Information We Collect
We may collect the following personal information when you contact us, request a quote, or use our services:
- Name and contact details (phone number, email address, postal address)
- Property details relevant to the electrical work requested
- Communication records (emails, phone calls, form submissions)
- Payment information (processed securely, not stored by us)
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide quotes
- Schedule and carry out electrical work
- Issue certificates and comply with building regulations
- Communicate about your project
- Improve our services
4. Legal Basis for Processing
We process your data based on: contractual necessity (to provide the services you request), legitimate interest (to run our business effectively), and legal obligation (to comply with building regulations and NICEIC requirements).
5. Data Sharing
We do not sell your personal data. We may share information with: NICEIC (for certificate registration), local building control (as required by Part P regulations), and payment processors (for secure transaction handling).
6. Data Retention
We retain your data for the duration of our business relationship and for 7 years thereafter to comply with legal and regulatory requirements. Electrical certificates are retained indefinitely as required by industry standards.
7. Your Rights
Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion, restrict processing, and object to processing. To exercise any of these rights, contact us at cardiffelectricalhomewireltd@gmail.com.
8. Cookies
Our website uses essential cookies for functionality. We do not use tracking or advertising cookies.
9. Contact
For privacy-related enquiries: cardiffelectricalhomewireltd@gmail.com or call 0333 323 1998.