Terms & Conditions
Last updated: May 2026
Your Local NICEIC Approved Electrician
Serving Cardiff & South Wales
1. General
These terms and conditions govern the use of our website and the provision of electrical services by Cardiff Electrical Home Rewire Ltd. By using our website or booking our services, you agree to these terms in full.
2. Quotations
All quotations are valid for 30 days unless otherwise stated. Quotations are based on the information provided at the time of survey. If additional work is required due to unforeseen circumstances, we will discuss this with you and obtain your approval before proceeding.
3. Booking & Cancellation
Bookings are confirmed upon receipt of a deposit or signed acceptance of the quotation. Cancellations made less than 48 hours before the scheduled start may incur a cancellation fee. We reserve the right to reschedule due to emergencies or severe weather.
4. Payments
Payment terms are specified in your quotation. A deposit may be required for larger projects. Final payment is due upon completion and handover of certificates. We accept bank transfer, cheque, and cash. Late payments may incur interest charges.
5. Warranties
All electrical work is covered by a 6-year NICEIC insurance-backed warranty. This covers defects in workmanship and materials. The warranty does not cover damage caused by misuse, alterations by third parties, or wear and tear beyond normal expectations.
6. Liability
We carry £5 million public liability insurance and £2 million professional indemnity insurance. Our liability is limited to the value of the contract unless negligence is proven. We are not liable for consequential losses unless caused by our proven negligence.
7. Access & Site Conditions
You must provide safe access to the work area. We reserve the right to halt work if unsafe conditions are encountered. You are responsible for clearing personal items from work areas before our arrival.
8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
For questions about these terms, contact us at info@cardiffelectricalhr.co.uk or call 0333 323 1998.